Visitor Information for York St Mary's

Visitor Information

Opening Times

Van Gogh: The Immersive Experience open daily

Monday – Friday 10am – 5pm
Saturday – Sunday 10am – 6pm

Approximate length of visit

35 minute, fully immersive 360 degree experience.

Admission to Van Gogh: The Immersive Experience

Adult: £13

Concessions and students: £11

Child: £9

Family ticket (two adults and two children): £38

For more information go to:


The main entrance area is fully accessible by approaching York St Mary’s from Coppergate Square, within the Coppergate Centre. Visitors approaching from the Castlegate side have to go down a short flight of steps.

The building is on two floors. The main exhibition area on the ground floor is fully accessible. The upper mezzanine can only be accessed via stairs.

For more information, please visit our access page or contact York Museums Trust on 01904 687687.


There are baby changing facilities in the disabled toilet. Pushchairs can be brought into the main exhibition area.


We welcome all assistance dogs to our sites. We ask that they are appropriately trained, supervised, and kept with you at all times as we do have many objects on open display. Water can be provided on request.

Where possible, assistance dog owners should bring their Assistance Dog UK (ADUK) identification book and animals should wear the appropriate tabard or harness.

If you have any further questions, including requests to bring assistance animals other than dogs to our sites, please contact us ahead of your visit and we will be happy to help.


Please speak to a member of our Welcome Team during your visit; they will let you know which artworks and areas you are able to photograph.


If you have any questions about visiting please contact Van Gogh: The Immersive Experience.

How to Find Us

York St Mary’s in the centre of York, next to the Coppergate Shopping Centre. Our address is:

York St Mary’s

York St Mary’s is a 20 minute walk from York Railway Station following the green pedestrian signs to the ‘Castle Area’.

The nearest car park is the Castle Car Park next to Clifford’s Tower, which has 305 spaces including for Blue Badge holders. This car park is off Clifford Street, off the inner ring road, most easily reached from the A19 to the south of the city or the A1036 to the south west.

For more car parking information, please visit Travel York. You can also use the city’s park and ride service.